Trust
Counterfeit policy
A single confirmed counterfeit does more damage than a hundred lost sales. Our policy is deliberately strict.
Zero tolerance
Any item confirmed counterfeit is refused, the buyer is refunded in full and the item is not returned to circulation through LUNETOS.
Seller consequences
First confirmed case suspends the account pending review. A second case closes it permanently and forfeits pending payouts on affected orders.
Reporting
Buyers, sellers and rights holders can report a listing from any listing page. Reports are reviewed by a human within one business day.
Rights holders
Brands and their representatives can request removal through our contact page with the reference of the listing concerned.